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IT Oyster Terms and Conditions

As an IT Oyster shopper, we want your experience to be a pleasant and convenient one. We also feel that having the right information at your finger tips helps make the entire purchasing process run a little more smoothly.

Returns and Cancellations

According to the nature of the products we deliver on the behalf of IT Oyster, returns are utterly not allowed. Our products are pre-checked and verified before putting them to sale. Yet, if it happens to encounter installation or confirmation problems, you are invited to ask for replacement in less than 72 hours.

To order a replacement or exchange an item, please use our contact form or call our landline. Please mind that it is essential to send a screenshot that the digital product is damaged. If you don’t have this proof, we won’t be able to refund your item.

For any other issue, you are required to respond within three days (72 hours) after purchase.

Cancelling orders

You can cancel your order if no response from our side after 24 hours. 

Warranty

Again, the nature of our digital products requires no warranty.

We will refund your item only if the item you purchased is substantially different from the store’s description.

Contact

Open communication with the seller to discuss your problem or contact our customer service team in itoyster3@gmail.com

Open a dispute

If you can’t come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days of the completion of your order.